Frequently Asked Questions
Yes. Keep it refrigerated and use within 6 months.
Yes. Keep it refrigerated and use within 6 months.
We use real, whole ingredients including raw unfiltered honey, which still has its natural antibacterial and anti-inflammatory properties intact. No fillers, no processed junk. We also add herbs like astragalus and echinacea for a potent blend.
We use real, whole ingredients including raw unfiltered honey, which still has its natural antibacterial and anti-inflammatory properties intact. No fillers, no processed junk. We also add herbs like astragalus and echinacea for a potent blend.
Every day, not just when you're sick. Regular maintenance doses keep your immune system primed before illness hits. Think of it as daily support, not just a sick-day remedy.
Every day, not just when you're sick. Regular maintenance doses keep your immune system primed before illness hits. Think of it as daily support, not just a sick-day remedy.
Yes, however it is not suitable for children under 12 months due to the raw honey content.
Yes, however it is not suitable for children under 12 months due to the raw honey content.
At Leaf & Berry, we are committed to delivering your orders promptly and ensuring our products arrive in excellent condition. Please review our shipping policy below.
Order Processing Time
- All orders are processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been shipped, including tracking information.
Shipping Method & Delivery Time
- Standard Shipping: Delivery typically occurs within 3-5 business days after your order has been processed.
- Delivery times may vary depending on your location and unforeseen circumstances such as weather conditions or carrier delays.
Shipping Rates
- A flat rate applies to all orders, and any current promotions or free shipping offers will be automatically applied at checkout.
Order Tracking
- Once your order has been shipped, you will receive an email containing your tracking number and a link to track your package..
Delivery Issues
- Damaged or Lost Packages: If your package arrives damaged or is lost during transit, please contact us immediately at support@leafandberry.com. We will work to resolve the issue by offering a replacement or refund as appropriate.
- Incorrect Shipping Address: Please ensure all shipping information is correct when placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Failed Deliveries & Returned Packages: In cases where packages are returned to us due to unsuccessful delivery attempts, incorrect addresses, or refusal, we will contact you to arrange reshipment. Additional shipping fees may apply.
Order Modifications & Cancellations
- If you need to modify or cancel your order, please contact us as soon as possible at support@leafandberry.com. We will do our best to accommodate your request if the order has not yet been processed.