Privacy policy
At Leaf & Berry, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.
Information We Collect
Personal Information
When you visit our website, create an account, or make a purchase, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details and billing address.
- Order Information: Product details, order history, and preferences.
- Account Information: Username, password, and account settings.
Non-Personal Information
We also collect non-personal information to improve our website and services:
- Browsing Information: IP address, browser type, device information, and pages visited on our site.
- Cookies: Small data files stored on your device that help us understand how you interact with our site.
How We Use Your Information
We use your personal information for the following purposes:
- To Process Orders: To fulfill your orders, process payments, and deliver products to you.
- To Communicate with You: To send order confirmations, shipping notifications, and respond to your inquiries.
- To Improve Our Services: To analyze trends, monitor site performance, and enhance user experience.
- To Send Marketing Communications: To inform you about promotions, new products, and updates, provided you have opted-in to receive such communications.
Sharing Your Information
We respect your privacy and will not share your personal information with third parties, except in the following situations:
- Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, and fulfill orders. These providers are required to protect your information and use it only for the services they provide.
- Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Security of Your Information
We take the security of your personal information seriously. We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccuracies in your personal information.
- Deletion: You may request that we delete your personal information, subject to legal obligations.
- Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.